In April, the Consumer Watchdog launched an investigation into melting dashboards in some Toyota, Mazda, Dodge, Chrysler, Nissan, and other cars. Since that time, driver complaints about the apparent problem have quadrupled. According to customers, some cars have dashboards that overheat and melt. When they do, the dashboards develop a shiny and sticky surface that reflects on the windshield and affects visibility. Some motorists say that they cannot see pedestrians and other cars when this happens.
Accidents Related to the Dashboards
There have already been four car accidents reported to the National Highway Traffic Safety Administration (NHTSA) related to the melting windshields. One customer had a car accident in Pembroke Pines and claimed that the glare from the melting windshield led them to crash into an embankment. A motorist in Orlando also claimed that the glare also led to a collision. Two drivers in Miami also reported collisions related to the possible defect. So far, no fatalities and no burn injuries in Pembroke Pines or other communities have been linked to the dashboard issue.
In addition to the four accident-related complaints, there have been 514 dashboard-related complaints to the NHTSA since 1999. Many of these have been centered in warmer climate states, such as Florida, Texas, and California. Florida has the largest number of dashboard-related complaints overall (190 between 2004 and 2014 alone). Many of the complaints seem heat-related, with customers reporting that their dashboards are sticky or hard to clean. Some customers claim that the dashboards levae behind a residue on their hands on hot days.
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